Privacy Policy

Effective: June 24, 2022

Commitment to your privacy

This Site is designed to provide information about LOVE PET RESCUE and services associated with its business operations. At LOVE PET RESCUE, we want to make your online experience satisfying and safe because we understand that privacy is your right and our duty. To help you understand how we use any information you voluntarily provide to LOVE PET RESCUE, we have drafted this Privacy Policy (“Policy”). Our Policy governs information you voluntarily provide to us or we learn from your use of our website, products, mobile applications, or other sites that display this Privacy Policy (the “Sites”). Please read this Policy carefully to understand our procedures and practices regarding your personal data and how we will treat it. This Policy applies to individuals who interact with LOVE PET RESCUE services as consumers (“you”) on the sites and platforms on which it appears. This Policy is an agreement between you and LOVE PET RESCUE. If you do not agree to any of these terms, please cease using this Site and any of its interior pages. By viewing or using any of the information on this Site, you expressly consent to the information handling practices described in this Policy.

1. Personal data that we collect

Contact Data: Your name, postal address, phone number and any data you provided to Us in order to contact you.
Account Login Data: Any data that is necessary in order to access your account profile. For example, your login ID/email address and password.
Device Data: Your computer or device’s data that you use to access our Site, including the Internet protocol (IP) address used to connect it with the internet and other online identifying information. If you access our Site via your mobile device – that device’s unique ID, advertising ID and other mobile device data.
Payment Data: When you place an order with us, any data needed for processing your transaction such as credit card information (cardholder’s name, card numbers, expiration date) or other forms of payments used.
Demographic Data: Any data you provide about yourself like gender, location (e.g., city & zip code) and favorite products. Additional data about your Pet’s preferences may also be collected. If you’re an Animal health care professional, We may collect data about your practice.
Third-Party Social Network Data: Any data that you share publicly on a third-party social network or data that is part of your profile on a third-party social network (such as Facebook) and that you allow the third-party social network to share with Us.
Site Usage Data: We use automatic data collection technologies to collect certain data about your device(s) and your actions. This includes data such as which links you click on, which pages or content you view and for how long, and other similar data and statistics about your interactions, such as content response times, download errors, and length of visits to certain pages, as well as operating system type and web browser type and version. We may also visually record your interactions with our website, including your mouse clicks, movement, scrolling, and navigation through our website
Feedback Data: Any information that you share with Us about your experience of using our products and services. Including photos, videos, personal stories, or other similar media or content.
Geolocation Data: We collect information on your location including exact location to direct you towards the closest service in your area.
Inferences: We know you have preferences and characteristics, so we use the data from your online behavior to create a profile for you.

2. Here is how we gather your personal data

We collect personal data directly from you when you voluntarily provide it. For example when you place an order, sign up for our emails or adopt a pet. We also collect data if you contact us via social media, email or through our website.

Passive tracking tools. We use browser cookies and web beacons to track your behavior on our sites. Our service providers and other 3rd parties also collect data in this way. We also collect data generated from our mobile apps.

We gather data from other sources about you. We may receive data from companies who compile information about customers and their preferences, as well as social media platforms. We also get information through third-party sites where our ads appear.

3. Minor’s personal data

We do not intentionally collect person data from children under the age of 13. If you are a parent or legal guardian and think that your child has given us personal data, please contact Us in writing at admin@lovepetrescue.org.

4. How your personal data being used

The following information is provided to help you understand why we collect certain types of data and how it may be used. This is a representative sampling with regard specific purposes for which your personal details could potentially be used. Not all of the uses below will apply to every individual.

Customer Support. We use your personal data for the purpose of servicing you, our customers. This may involve responding to inquiries or complaints submitted by you the consumers.

Promotions and Marketing. We may use your personal data to provide you with information about goods or services (e.g., marketing communications and campaigns). This can be done via email, ads, SMS phone calls as well as postal mailings as long as legally permitted in that particular area. Some examples include: running promotions on third party websites like Facebook; Instagram etc.

Third-party social networks. We use your personal data when you engage with social media in the form of “likes”It’s easy to find out how your data is being used when you interact with third-party social networks. You can review the privacy policies for each social media platform and opt out if preferred.

Personalization. We know you care about the way your information is used. That’s why we’ll only use specific personal data through use of cookies to: (a) analyze preferences (b) predict needs (c) improve your personalization (d) optimize content (e) and provide targeted marketing and ads.

Order fulfillment. We use certain personal data and payment information to: (a) ship orders (b) provide updates on order status (c) identity verification (d) and fraud detection.

Other general purposes (e.g. internal or market research, analytics, security). We also use your personal data to maintain your account, market research, and advertising effectiveness. This processes improve the functionality of our website and services offered.

5. Personal data disclosure

We will only share your information with third parties we use to help us operate our business (payment processing, order fulfillment and tracking, website operation, support and development, market research companies and data analytics). Shelters, Rescues, Vets, and other LOVE PET RESCUE resources when you “introduce yourself” to them, will receive data about you which might include contact and demographic information. If you do not want to share this information with them, you should not introduce yourself to them.

6. Retention and protection of data

Information sent over the internet is not secure and we cannot guarantee that your personal data will remain private. It is important to protect yourself and your personal data by not sharing personal data on a shared public computer and make sure your privacy settings are up to date and in use.

7. Services and websites from third-party

We may provide links that take you off our Site and into third-party websites or apps. This Policy does not apply to and We are not responsible for the privacy practices of those sites. Please read their Privacy Policies carefully.

8. Information about our ads

LOVE PET RESCUE is committed to protecting your personal information. We collect it over time, across our websites and apps as well as by third parties who work with us. These parties may use tools that are placed on our Site ,these service providers are acting on our behalf and are included in this Policy.

Why we use tracking tools

The common tracking tools we use include cookies, web beacons, flash cookies and other similar technologies to: (a) recognize new or existing customers (b) improve our website and apps (c) provide you with ad content applicable to your interests (d) customize your experience (e) to better comprehend the interests of our visitors.

Our Do Not Track Policy: If you’re concerned about our tracking features, there are some browsers that allow users to exempt themselves from being tracked. However these browsers’ features aren’t uniform across all platforms and certain applications may not function if cookies are blocked.

9. Notice of change

We will notify you about any changes to this Notice by updating the date at which it was last updated. You can check back on our website or contact us for updated information.

10. Contact

To contact us about this Notice and/or our privacy practices, please email us at admin@lovepetrescue.org